PREORDER POLICY
Preorder Policy
At Kasswear, we strive to provide our customers with the latest and most exclusive products. Preordering allows you to secure your items in advance, ensuring you don’t miss out on our limited stock. Please read our Preorder Policy carefully before placing your order:
1. What Is a Preorder?
Preorders allow you to purchase items that are not yet in stock but will be available at a future date. The estimated arrival date for each item will be clearly stated on the product page.
2. Payment
Payment for preordered items must be made in full at the time of purchase. This guarantees your reservation and ensures your item will be shipped as soon as it becomes available.
3. Estimated Delivery Time
The estimated delivery time for preorders is provided on the product page. Please note that this is an approximate date and may vary due to manufacturing, shipping, or unforeseen delays. Kasswear is not responsible for delays caused by third parties, such as shipping carriers or suppliers.
4. Shipping and Handling
Preordered items will be shipped as soon as they arrive at our warehouse. If your order includes both in-stock and preordered items, all items will be shipped together once the preorder is available. To receive in-stock items sooner, we recommend placing separate orders.
5. Cancellations and Refunds
- Preorders can be canceled for a full refund if the cancellation request is made before the item has been shipped.
- Once the item has been shipped, the standard return and refund policy applies.
- If we are unable to fulfill your preorder due to unforeseen circumstances, you will be notified immediately, and a full refund will be issued.
6. Changes to Preorders
If you need to update your shipping address or contact information for a preorder, please contact us at kasswearcontact@gmail.com or call our support team at +55 83 9699-6117 as soon as possible.
7. Important Notes
- Preordered items are subject to availability. While we do our best to fulfill every order, there may be rare cases where a product becomes unavailable. In such cases, you will be notified and fully refunded.
- Prices for preordered items are locked in at the time of purchase and will not be affected by future price changes.
By placing a preorder, you acknowledge that you have read, understood, and agreed to this policy.
If you have any questions or concerns about our Preorder Policy, please don’t hesitate to contact us at kasswearcontact@gmail.com or call +55 83 9699-6117. We’re here to help!
Thank you for shopping with Kasswear!